FAQ's

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TRIANGLETUTORS ONLINE - FAQ's
LIVE ONLINE SPANISH LESSONS

Will I be the only student in my class?

Yes, TriangleTutors specializes in offering one-on-one attention to our students. Each class will provide you with plenty of opportunity to practice your Spanish and to receive feedback on your progress.

Will I need to purchase the whole program in order to study online?

No, you can purchase as little or as much time as you would like. .

Can I choose my schedule?

Yes, TriangleTutors makes every effort to accommodate our students’ personal schedules.

What is TriangleTutors?

TriangleTutors is an innovative way to learn Spanish online one-on-one via the internet. Tutor and student speak live using voice software that allows the tutor to display on the student’s computer screen.

How is TriangleTutors different from other online options?

TriangleTutors does not rely upon CD’s or videos, but instead offers live classes and live tutor so that student and tutor are able to communicate freely and continuously. Each student is assigned a private teacher who has been specially trained to teach in an online environment.

What benefits does Web Spanish Tutoring offer me?

TriangleTutors will allow you to study from the comfort of your home, office, or indeed from any place where you can connect to the internet. Your private tutor will be able to address your own particular needs much more easily and thoroughly than you could expect from a group class.

Why study online instead of in class?

Studying online eliminates the time and effort that traveling to and from conventional classes usually requires. It's also cheaper than most conventional courses. Universities all over the world are giving many of their classes online now. TriangleTutors offers you a great study-alternative that complements your overall study program, which might include group classes in your hometown, an immersion program abroad, or individual work with books, CD’s and videos.

Can I reschedule my classes?

Yes, you may reschedule your classes with at least 24 hours notice without penalty. If you fail to notify us with at least 24 hours notice you will be billed for the class as normal. You are allowed one free missed class.

What if my tutor is absent, for example if he/she is on sick-leave?

TriangleTutors considers it important that students’ learning schedules are not interrupted and therefore makes every effort to find substitute teachers in cases of tutor absence.

Can I change tutors if I’m not satisfied?

All our tutors are trained in a number of bridge languages, such as English. However, if you feel that you do not understand your teacher, or are experiencing any other problems, TriangleTutors will organize for another tutor to take over your classes.

What if I decide I don’t like TriangleTutors?

To date, all our students have enjoyed their TriangleTutors courses, but if for any reason you are not satisfied with your classes, you may withdraw from the program at any time. Refunds are made through PayPal for unused classes

What happens if there are communication problems during the class?

TriangleTutors cannot be responsible for breaks in communication arising from technical issues outside of our control. In the event of a fault with our system your tutor will arrange for you to be credited with extra time if necessary.

How can I contact you?

Once registered, students’ suggestions and concerns can be directed to their tutor, the TriangleTutors technical team or the Director. You can contact us by email at triangletutors@wyntonsworld.com.

How much does the program cost?

Online Spanish lessons cost $11.00 per hour. There is a discount of $10.00 per hour when you purchase 5 or more lesson-hours and $9.00 per hour when you purchase 10 or more lesson-hours in advance.

What payment methods do you accept?

Payments are made through secure PayPal with your credit card.

What currencies do you accept?

PayPal accepts multiple currency options. Please check their website for more information (http://www.paypal.com).

Can you guarantee that payments are secure?

PayPal provides one of the most secure payment systems available.

Will I be required to pay in advance?

Yes, all TriangleTutors classes must be paid for in advance.

Do you offer any discounts?

Yes, please check our home page for current offers.

Will you respect my privacy?

Yes, TriangleTutors takes the privacy of our student's personal details seriously and will not give, sell or rent your details to third parties.